Terms & Conditions

This website, https://astrocheq.com ("Website"), is owned and operated by Astrocheq (hereinafter referred to as "Company", "we", "us" or "our"). Please read these Terms and Conditions carefully before using the Website. Astrocheq offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and policies referenced herein. These Terms apply to all users of the site. By accessing or using any part of the site, you acknowledge that you have read, understood and agreed to these Terms. If you do not agree, please refrain from using the website or any services. We reserve the right to update, change or replace any part of these Terms by posting updates on our website. Your continued use constitutes acceptance of those changes. If you are below 18 years of age, you may use the services only with the involvement of a parent or guardian who agrees to be bound by these Terms. Persons incompetent to contract within the meaning of the Indian Contract Act, 1872 are not eligible to use this Website.

SECTION 1 – INTRODUCTION

Astrocheq provides astrological content, reports, and services via the Website (collectively "Content"). Certain portions may be available without charge ("Free Services"). To access personalized astrological services or additional Content ("Paid Services"), you may be required to share additional information and make payment. The Free Services and Paid Services are collectively referred to as the "Services". Access to certain Services may require payment, and you agree to comply with the applicable terms governing such Paid Services.

SECTION 2 – GENERAL COVENANTS

We reserve the right, at our sole discretion, to refuse or cancel any order for reasons including limitation on quantity, issues identified by us, or any other reason we deem fit. We may ask for additional information in certain cases and will notify you if your order is cancelled or if more information is required. We do not ask for additional details outside official channels of communication.

SECTION 3 – SITE SECURITY

Your content (not including payment information) may be transferred unencrypted over networks. Payment information is encrypted during transfer. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without our express written permission.

You are prohibited from:

• Accessing or forging data not intended for you or logging onto accounts you are not authorized to access
• Probing, scanning or testing the vulnerability of systems or breaching security without authorization
• Interfering with service to any user, host or network (e.g. viruses, overloading, spamming)
• Sending unsolicited or false emails, including promotions or advertising

We reserve the right to recover costs and damages and to initiate legal proceedings against fraudulent or unlawful use of the Website.

SECTION 4 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

This Website and the products and services provided are offered on an "AS IS" basis without warranties of any kind, except as expressly stated by the Company. The material on this site is for general information only. We reserve the right to modify the contents at any time. The Company disclaims implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not guarantee that the Website or services are accurate, complete, reliable, current or error-free, or free of viruses or harmful components. Astrocheq reserves the right to modify these Terms at its sole discretion. Continued use after modifications constitutes acceptance.

SECTION 5 – DELIVERY LOCATIONS AND TIMELINE

We serve customers as per our delivery policy. Delivery timelines may vary and are estimates only, subject to factors beyond our control (e.g. shipment issues, customs, weather). We will inform you of delays where possible but do not guarantee a specific delivery date. For digital products and reports, delivery is typically by email or access through the Website as per the product description.

SECTION 6 – PAYMENT AND MODIFICATIONS TO PRICES/SERVICES

Prices on our Website are subject to change without notice. You will be charged the price listed on the day of purchase. We reserve the right to modify or discontinue the Service (or any part thereof) without notice. We shall not be liable for any modification, price change, suspension or discontinuance. Payment terms (currency, taxes, methods) are as displayed at checkout and in our refund policy. For high-value orders we may require additional verification as per applicable law.

SECTION 7 – BANK ACCOUNT / PAYMENT INFORMATION

You agree to provide accurate payment information. You confirm that debit/credit card or other payment details are correct and that you are authorized to use them. You confirm sufficient funds or credit to cover the payment. By providing payment details and initiating a transaction, you authorize the Company to process the transaction subject to these Terms.

SECTION 8 – PRODUCTS OR SERVICES

Certain products or services may be available exclusively online. They may have limited quantities and are subject to our Return Policy. We reserve the right to limit sales to any person, region or jurisdiction, to limit quantities, and to discontinue any product at any time. We do not guarantee that products or services will meet your expectations. Our astrological reports and content are for self-awareness and informational purposes only; they are not a substitute for professional advice in medical, legal, financial or other regulated fields. Outcomes may vary. Disputes will be handled through our customer support or alternative dispute resolution methods. For support, contact us at support@astrocheq.com.

SECTION 9 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or limit any order. You agree to provide current, complete and accurate purchase and account information and to update it promptly. By placing an order you agree to be bound by the conditions of sale. For more details, please review our Refund Policy (reports and digital products are non-refundable).

SECTION 10 – OPTIONAL TOOLS

We may provide access to third-party tools over which we have no control. We provide such tools "as is" without warranties. We have no liability arising from your use of optional third-party tools. Use is at your own risk. New features or services may be added and shall be subject to these Terms.

SECTION 11 – THIRD PARTY LINKS

Our Service may include materials or links to third-party websites. We are not responsible for third-party content, accuracy, or any harm arising from the purchase or use of goods or services from third parties. Please review third-party policies before engaging in any transaction.

SECTION 12 – USER COMMENTS, FEEDBACK AND SUBMISSIONS

If you send us comments, ideas, suggestions or other materials, we may use them without restriction and are under no obligation to maintain confidence, pay compensation, or respond. We may monitor, edit or remove content we deem unlawful or objectionable. You agree your comments will not violate any third-party rights or contain unlawful or abusive material. You are solely responsible for your comments.

SECTION 13 – PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.

SECTION 14 – ERRORS, INACCURACIES AND OMISSIONS

We reserve the right to correct errors, inaccuracies or omissions, and to change or update information or cancel orders if information is inaccurate at any time without prior notice. We undertake no obligation to update information except as required by law.

SECTION 15 – PROHIBITED USES

You are prohibited from using the site:

• For any unlawful purpose or to solicit unlawful acts
• To violate any applicable regulations or laws
• To infringe our or others' intellectual property rights
• To harass, abuse, defame, or discriminate
• To submit false or misleading information
• To upload viruses or malicious code
• To collect others' personal information without consent
• To spam, phish, or scrape
• To interfere with the security or operation of the Service

We reserve the right to terminate your use for violating any prohibited uses without prior notice.

SECTION 16 – INTELLECTUAL PROPERTY RIGHTS

The Company reserves all intellectual property rights in all text, programs, products, content, images, and other materials on this Website. Access does not authorize use of any Content, name, logo or mark. You will not reproduce, publish, transmit, distribute, modify, create derivative works from, or exploit any Content without our express permission.

SECTION 17 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that use of our service will be uninterrupted, timely, secure or error-free, or that results will be accurate or reliable. We may remove or cancel the service at any time without notice. Your use of the service is at your sole risk. The service and all products are provided "as is" and "as available" without warranties of any kind. In no case shall Astrocheq, its directors, officers, employees, affiliates, agents, or suppliers be liable for any indirect, incidental, special, consequential or punitive damages arising from your use of the service or any product, even if advised of their possibility. Where the law permits, our liability shall be limited to the minimum extent permitted.

SECTION 18 – DMCA COPYRIGHT NOTICE

We respect intellectual property and respond to notices under the Digital Millennium Copyright Act (DMCA). Content on the Website is protected by copyright. You may display material on your device for personal, non-commercial use only. You may not copy, distribute, modify or commercially exploit the material. If you believe your copyrighted work has been infringed, please send a written notice with the details required by the DMCA. You may contact our designated agent at legal@astrocheq.com. We reserve the right to terminate access of repeat infringers.

SECTION 19 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless Astrocheq and its parent, subsidiaries, affiliates, officers, directors, agents, contractors, and employees from any claim or demand, including reasonable attorneys' fees, arising from your breach of these Terms, violation of any law, or infringement of any third-party rights.

SECTION 20 – HATE SPEECH/CONTENT

We do not allow content that promotes violence or incites hatred against individuals or groups based on race, ethnic origin, religion, disability, age, nationality, sexual orientation, gender, gender identity, or any other characteristic associated with discrimination or marginalization. This includes hateful slurs, stereotypes, or content encouraging discrimination or use of hate symbols.

SECTION 21 – SEVERABILITY

If any provision of these Terms is held unlawful, void or unenforceable, that provision shall be enforced to the fullest extent permitted by law, and the unenforceable portion shall be severed without affecting the validity of the remaining provisions.

SECTION 22 – TERMINATION

Obligations incurred prior to termination survive. These Terms are effective until terminated by you or us. You may terminate by ceasing use and notifying us. We may terminate at any time if we suspect your failure to comply with these Terms, without notice, and you remain liable for all amounts due. We may deny access to our Services.

SECTION 23 – ENTIRE AGREEMENT

Our failure to enforce any right or provision shall not constitute a waiver. These Terms and any policies posted on the Website constitute the entire agreement between you and us and govern your use of the Service, superseding any prior agreements. Any ambiguities shall not be construed against the drafting party.

SECTION 24 – FORCE MAJEURE

We are not liable for delay or non-performance of our obligations caused by circumstances beyond our control, including but not limited to act of God, war, civil disturbance, riots, strikes, government restrictions, pandemic, import/export regulations, or transport unavailability.

SECTION 25 – GOVERNING LAW AND DISPUTE RESOLUTION

These Terms and any disputes shall be governed by the laws of India, without regard to conflict of law principles. Disputes shall first be resolved amicably. If unresolved, they shall be submitted to binding arbitration in accordance with the Arbitration and Conciliation Act, 1996, in India. The arbitrator's decision shall be final and binding.

SECTION 26 – CHANGES TO TERMS OF SERVICE

You can review the current Terms at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates on our website. Your continued use following posting of changes constitutes acceptance of those changes.

SECTION 27 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to:

support@astrocheq.com

Legal Note: By using Astrocheq, you agree to these Terms & Conditions and our Refund Policy (reports and digital products are non-refundable) and Privacy Policy linked herein.